Politely Reject a Discount Request
date
Aug 6, 2023
slug
politely-reject-a-discount-request
status
Published
tags
Sales & Marketing
summary
Politely rejecting a discount request email maintains a positive customer relationship while explaining the reasons for not offering the requested discount.
type
Post
Politely rejecting a discount request email maintains a positive customer relationship while explaining the reasons for not offering the requested discount.
- Hi [Customer Name], Thank you for reaching out to us. While we appreciate your interest in our products, our prices are already set at their best value. We believe in offering fair prices to all our customers. We hope you understand, and please feel free to reach out if you have any other questions.
- Dear [Customer Name], We value your patronage, and we thank you for choosing us. However, due to our commitment to equal treatment for all customers, we are unable to grant individual discounts. We assure you that our products are worth every penny. Let us know if you need any assistance.