Review request emails are used to ask customers for feedback and reviews about their purchase. It helps build credibility and encourages others to make a purchase.

Review Request Email Templates

Politely rejecting a discount request email maintains a positive customer relationship while explaining the reasons for not offering the requested discount.

Politely Reject a Discount Request

Abandoned cart emails are sent to customers who left items in their cart without completing the purchase. It reminds them of the products and encourages them to complete the transaction.

Abandoned Cart Email Templates

"Here's a discount code for you" messages are sent to people who have signed up for a company's email list. They usually contain a code that can be used to get a discount on a purchase. These messages are sent to encourage people to buy products from the company.

Here’s a discount code for you

Product launch emails announce the release of a new product or service creating excitement and driving initial sales.

Product Launch Template

Testimonial request emails ask satisfied customers to share their positive experiences which can be used to build trust and attract new customers.

Testimonial Requests Email Templates

Thank you for your order email or message is usually sent to the customer after they have made a purchase. This is to show appreciation for their business and to confirm the details of their order. Thank you for your order messages may also include shipping information, updates on the status of their order, or other important information.

Thank You for Your Purchase

There are several reasons why you may want to send a message to an unhappy customer after they have left negative feedback or reviews. First, it demonstrates that you are willing to listen to feedback and address concerns, which can help build trust with potential customers…

Respond to Negative Reviews/Feedback

These reminders can help foster positive customer relationships and loyalty, ultimately benefiting your business.

Don’t forget to…

You can ask for customer ratings at various times, such as after a purchase, after using your service, or periodically throughout the year. This allows you to gather feedback on specific interactions or experiences and track any improvements over time.

Rate the service email template

Sending an order cancellation message to a customer demonstrates your commitment to providing excellent customer service and can help maintain a positive relationship with the customer.

Order cancellation email template

The purpose of the message is to inform the customer that their refund is being processed and will be sent out as soon as possible.

We are processing your refund

"We're always working to improve our shipping" messages are sent to customers to let them know that the company is constantly working to improve its shipping process.