We're still working on your case

date
Aug 5, 2023
slug
we-are-still-working-on-your-case-canned-responses-examples
status
Published
tags
Customer Support
summary
Companies are sending out canned messages to express that they are still working on cases to keep customers updated and informed. This is a common practice among customer service departments to ensure that customers are not left in the dark about the status of their case or inquiry.
type
Post
Companies are sending out canned messages to express that they are still working on cases to keep customers updated and informed.
This is a common practice among customer service departments to ensure that customers are not left in the dark about their case or inquiry status.

Best canned messages to express that you are still working on cases:

  • We're still working on your case, and we appreciate your patience.
  • We're doing everything possible to resolve your case as soon as possible.
  • We know you're anxious to get a resolution, and we're working hard to get you one.
  • We're making progress on your case and should have an update for you soon.
  • We're very sorry for the delay, but we can assure you that we're doing everything we can to resolve your case.
  • We're well aware of the frustration that delays can cause, and we're doing everything possible to resolve your case.
  • We know you're eager for a resolution, and we're doing everything we can to get you one.
  • We're working as quickly as possible to resolve your case, and we should have an update for you soon.
  • We're doing everything possible to resolve your case as soon as possible.
  • We know you're anxious for a resolution, and we're working hard to get one for you.
  • We're making progress on your case and'll have an update for you soon.
  • We're sorry for the delay, but we're doing everything we can to get your case resolved.
  • We know you're eager for a resolution, and we're working hard to get one.
  • We're making progress on your case, and we'll have an update for you soon.
  • We're doing everything we can to get your case resolved as soon as possible.

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